About Us
Being a hosting client can be a hard thing - you often have to deal with network outages and a despicable and slow technical support service. To top it off, you have to sign at least in 2 interfaces to manage your domain names, billing transactions and your web site itself. When we established Dimahost, we aimed to change all that.
A Modern Approach to Web Hosting
The Control Panel is the part of the hosting platform that the clients actually see. And 90% of the web hosting vendors out there use the very same web hosting Control Panel - cPanel. We, however, consider cPanel to be outmoded and difficult to use - it simply hinders our work. This is the reason why we arrived at the decision to utilize another web hosting Control Panel - the Hepsia hosting Control Panel. It's new, has a fresh look and feel and offers billing, domain name and web site management options, so you can manage all aspects of your online presence from a single place. In addition, it has a drag & drop File Manager, so you won't need to resort to 3rd-party FTP software. Our tests have revealed that the Hepsia hosting Control Panel works 3 times as fast as other web hosting Control Panels! We have also set up a web hosting Control Panel demo account - you can see for yourself how the Hepsia web hosting Control Panel functions.
A Stable Web Hosting Service
Your web site needs to be online. That is why we lean on excellent-quality web hosting servers powered by the time-proven combination of Linux and Apache. We are also working with 4 world-class datacenter facilities where you can host your websites. This permits us to offer a ninety-nine point nine percent server uptime guarantee.
A Human-Centered Modus Operandi
Last, but definitely not least - we are there for you! We have Live Chat agents who are there to respond to all your pre-sale questions and to help you fix minor technical issues. We have an outstanding 24x7 technical support service. We offer a 1-hour trouble ticket response time guarantee, but in most cases our client support team reps respond to trouble tickets in no more than twenty minutes!