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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A pop-up window will show up. It comprises in-depth info about all the actions that you can carry out on that particular page. Each pop-up window opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich collection of how-to videos illustrating how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than only reading articles. Thus, anyone can quickly get to know our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you are looking for, take a glimpse at our extensive FAQ section, which covers questions asked by real individuals and provides real solutions. We regulary update our Frequently Asked Questions database with new entries in an attempt to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, we have a excellent team of client support engineers available 24-7 and eager to help you with any issue. Each trouble ticket you open will be replied to within 60 minutes (the average trouble ticket response time being approximately 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 108633

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com